Frequently Asked Questions

A public adjuster is a licensed insurance professional who represents the policyholder, not the insurance company. We help evaluate property damage, document your loss, prepare your claim, and communicate with the insurance company throughout the claims process.

Public adjusters typically work on a contingency fee, meaning our fee is based on a percentage of the insurance claim recovery. The fee and how it is calculated are clearly outlined in your agreement before you hire us, so you know exactly what to expect.

Insurance claims can be complicated and time-consuming. A public adjuster works on your behalf to document the full extent of your loss, review your policy and claim, prepare estimates, and communicate with the insurance company so you don't have to navigate the process alone.

No. The adjuster assigned by your insurance company represents the insurance company. A public adjuster is independently hired by you and represents your interests as the policyholder during the claim.

Ideally, as early in the claims process as possible. However, you can also contact us if your claim is already underway and you're concerned about the amount offered, the scope of damage, delays, or how the claim is being handled.

Yes. You can hire a public adjuster after a claim has already been filed. If you feel your claim has been delayed, underpaid, denied, or you simply need help navigating the process, a public adjuster may be able to step in and assist.